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By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you should not use or access this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
UNLAWFUL OR PROHIBITED USES
2. Use License
The materials on Willow & Shea's web site are provided "as is". Willow & Shea makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Willow & Shea does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
In no event shall Willow & Shea or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Willow & Shea's Internet site, even if Willow & Shea or a Willow & Shea authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Revisions and Errors
While Willow & Shea makes every effort to use materials that are correct, the materials appearing on Willow & Shea's web site could include specification, typographical, or photographic errors. Willow & Shea does not warrant that materials on its web site are accurate, complete, or current. Willow and Shea can and will changes to the materials contained on its web site at any time without notice.
Because Willow & Shea cannot review all of the sites that might link to its Internet web site, Willow & Shea cannot be responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Willow & Shea of the linked site, and use of any such linked web site is at the user's own risk.
8. Governing Law
Any claim relating to Willow & Shea's web site shall be governed by the laws of the State of Missouri without regard to its conflict of law provisions.
If you wish to purchase any product or service made available through this web site (each such purchase, a "Transaction"), you may be asked to supply certain information relevant to your Transaction including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. YOU REPRESENT AND WARRANT THAT YOU ARE OF LEGAL AGE AND HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD(S) OR OTHER PAYMENT METHOD(S) UTILIZED IN CONNECTION WITH ANY TRANSACTION. By submitting such information, you grant to Willow & Shea the right to provide such information to third parties for purposes of facilitating the completion of Transactions initiated by you or on your behalf. Verification of information may be required prior to the acknowledgment or completion of any Transaction.
All descriptions, images, references, features, content, specifications, products, and prices of products and services described or depicted on this web site are subject to change at any time without notice. The inclusion of any products or services on the Site does not imply or warrant that these products or services will be available. It is your responsibility to ascertain and obey all applicable local, state, federal, and international laws (including minimum age requirements) in regard to the receipt, possession, use, and sale of any item purchased from this Site. By placing an order, you represent that the products ordered will be used only in a lawful manner.
Willow & Shea reserves the right, with or without prior notice, to do any one or more of the following: (i) limit the available quantity of or discontinue any product or service; (ii) impose conditions on the honoring of any coupon, coupon code, promotional code, or other similar promotion; (iii) bar any user from making or completing any or all Transaction(s); and (iv) refuse to provide any user with any product or service. You agree to pay all charges that may be incurred by you or on your behalf through the Site, at the price(s) in effect when such charges are incurred including, without limitation, all shipping and handling charges. In addition, you remain responsible for any taxes that may be applicable to your Transactions.
10. Risk of Loss
Except as otherwise set forth herein, the risk of loss for and title to products purchased on this web site passes to the purchaser upon delivery to the carrier.
11. Notice for California Residents
Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding the Site, please send an email to Customerservice@willowandshea.com. You may also contact us by writing to:
Willow & Shea
P.O. Box 16769
St Louis, MO 63105
or by calling us at 877-725-7909. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
12. Returns and Shipping Information
We take great pride in the merchandise we offer, but understand there may be a reason to return or exchange an item. Any item purchased on our website can be returned for a refund, less the donation amount ( the amount we sent to the cause of your choice). Donation amounts are not refundable. The merchandise must be received back no later than 30 days from the day you placed your order. Shipping charges are not refundable and will be deducted from your refund.
Please package the item(s) in original packaging or in a way to ensure safe transportation. Include a copy of your invoice and send to:
Willow & Shea
P.O. Box 16769
St Louis, MO 63105
We will inspect the returned item(s) and issue a refund on the same credit card that was used to make the original purchase. We will send you an e-mail confirmation once we have processed your credit.
Please be sure that you ship the item back so we receive it within the 30-day return window and can issue you a timely refund.
Contact at us at firstname.lastname@example.org with any questions.
Because merchandise purchased specifically for the holiday season is time-sensitive, we can accept returns only if they are received back in original condition no later than ten days from your date of order. We cannot accept returns of holiday merchandise post holiday. Please use the procedure above to make your returns.
$8.95 Flat Rate Shipping is available on all orders Standard Shipping (Ground). Standard Shipping is not available in HI, AK, PR or the U.S. Virgin Islands.
OTHER SHIPPING OPTIONS:
When you select Flat Rate Shipping, we determine the most efficient manner to ship your order and will use either UPS, FEDEX or USPS Priority Mail. At the time of shipment, we will send an email to you with the tracking number. If you need faster delivery, we offer the following services for the 48 contiguous states:
For Alaska, Hawaii, Puerto Rico and the U.S. Virgin Islands, we offer Live Rates pulled from the USPS database.
Email email@example.com with questions.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
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